Resolve upload issues, missing data, and contact support when you need help.
Video Format Guidelines
Recommended specs for smooth uploads, fast AI processing, and high-quality playback.
Video Format Guidelines
Adhering to consistent encoding settings keeps uploads fast and analytics accurate. These guidelines balance quality with file size so clubs of any size can participate.
Recommended Settings
- Container: MP4
- Codec: H.264 (High profile)
- Resolution: 1920ร1080 (accepts 720pโ4K)
- Frame Rate: Constant 30 fps (25 fps for European leagues)
- Bitrate: 10โ16 Mbps for full matches; 6โ8 Mbps for highlights
- Audio: AAC 128 kbps stereo (optional but helpful for sideline context)
Preparing Files
- Trim halftime breaks or dead time to reduce size before uploading.
- Normalize audio levels to avoid clipping when players watch with headphones.
- If filming with multiple cameras, keep timestamps aligned by starting recordings simultaneously.
Testing Quality
- Use the preview player to confirm playback smoothness before sharing widely.
- If proxies look blurry, double-check your source bitrate and ensure scaling is set to โFitโ in the player.
Following these specs ensures AI tagging stays in sync and output reports look sharp on any device.
Still need help? Contact us at support@soccer-insights.com.
Didnโt find what you need? Email support@soccer-insights.com or mention us in Slack if your club has a shared channel.